Legal access, wallets and account duties
Our Legal notice explains who may access the account path, how eligibility depends on local law, and which account details must remain accurate. We may ask you to complete phone verification before account access, particularly when a wallet record or withdrawal request needs matching. DANA, OVO,
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GoPay and QRIS appear as payment context only; their presence does not change the Legal conditions that apply to your account. Bank transfer and virtual account records should be kept with your receipt details so our support desk can trace a status question. We also set
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out how policy wording can change, when an account may be restricted, and how you can ask for clarification. If you are in Makassar or elsewhere in Indonesia, check the current terms before opening an account because access depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.